International Medical Aesthetics Group
300+fraudulent bot reviews removed after audit
The Challenge
The brand was hit with over 300 one-star reviews from suspicious accounts in a short window, tanking its Google Maps rating and directly impacting foot traffic and franchise expansion evaluations.
Our Approach
The team used spam pattern analysis, cross-referencing account creation dates, review language patterns, and IP address clustering to identify a highly suspicious batch of inauthentic reviews, compiling them into a structured evidence package for formal platform appeal.
The Outcome
Over 300 bot-generated reviews were removed after platform review, and the brand's Google rating recovered to pre-attack levels within 6 weeks.